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RepairSmith Reviews

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Overall Rating

4.8
10 Reviews
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About RepairSmith

RepairSmith is a company that provides convenient car repair and maintenance services. The company was founded in 2018 and operates in most cities in California, Arizona, and Nevada. What sets this company apart is the fact that their mechanics can come and fix your car right in your own driveway or in one of their certified shops. This means you don't have to wait around for repairs and other services. Some of their common services include replacing the front brake pads, oil changes, replacing spark plugs, replacing your battery, and replacing the alternator. RepairSmith also offers an upfront price for the work, online booking, after-hours support, and a full warranty. Their warranty is a 12-month or 12,000-mile warranty, whichever comes sooner. The company delivers complete mobile repair and maintenance to car owners with the convenience of online booking and instant price quotes, combined with five-star quality service at fair, affordable prices. RepairSmith also delivers repair and scheduled maintenance on-location to fleet operators, car rental agencies, and dealership customers. RepairSmith offers customers the convenience of services and repairs at their home, workplace, or on-site for fleet vehicles. They also provide a resource for reconditioning and internal services to increase speed to frontline readiness and expedite vehicle delivery to customers.

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RepairSmith Customer Reviews (10)

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James Metcalfe
James Metcalfe
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Feb 9, 2023
Zak Heath
Zak Heath
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Feb 8, 2023
Stefanie Bader
Stefanie Bader
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Feb 7, 2023
Doris Whitaker
Doris Whitaker
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Feb 6, 2023
Jeffrey Grafton
Jeffrey Grafton
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Feb 5, 2023
Patrick Baecker
Patrick Baecker
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Feb 4, 2023
Leonard Black
Leonard Black
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Feb 4, 2023
Jodie Nelson
Jodie Nelson
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Feb 4, 2023
Constance Bourgouin
Constance Bourgouin
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Feb 4, 2023
Jérôme Aubé
Jérôme Aubé
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Feb 2, 2023

RepairSmith Customer’s Q&A

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RepairSmith Features and Benefits

RepairSmith offers several key features and benefits:

  • Mobile Mechanics: RepairSmith provides mobile mechanics who come to your location (home or office) to complete car repairs, offering a high level of convenience.
  • Expansive Automotive Repairs: The service covers over 140 types of car repairs on-site.
  • Upfront Pricing: Customers receive upfront pricing estimates and approvals before any work begins.
  • Online Booking: The platform allows for easy online booking.
  • After-Hours Support: RepairSmith offers after-hours support for any queries or issues.
  • Full Warranty: All repairs come with a 12-month or 12,000-mile warranty (whichever comes sooner).
  • No-Contact Service: The service is designed to be contactless, which is especially beneficial during the pandemic.
  • Wide Service Area: Currently available in six states with plans for further expansion.
  • Positive Online Reviews: The service has received positive feedback from customers.

These features make RepairSmith a convenient and reliable option for car repair and maintenance.

About repairsmith.com Prices and Cost?

RepairSmith is a company that provides convenient car repair and maintenance services. Their mechanics can come and fix your car right in your own driveway or in one of their certified shops. They offer an upfront price for the work, online booking, after-hours support, and a full warranty. Their warranty is a 12-month or 12,000 mile warranty (whatever comes sooner). RepairSmith costs are dependent on the work required for each individual vehicle. Quotes are available and required as part of the booking process to give each customer a good idea of what they’ll be spending to get their car in working order. They provide many more services outside of the general repair and maintenance services. Quotes will often show the price for parts, but you may have to wait a few minutes for the cost of labor to show up.

RepairSmith FAQs

FAQ

RepairSmith Alternatives

Here are some alternatives to RepairSmith:

  1. GoWrench Auto: A company that focuses on providing mobile automotive repair and maintenance services. Offers a wide range of services including auto repairs, tire changes, and maintenance, all delivered by certified mobile technicians directly to the customer's location.

  2. Wrench: Develops a vehicle maintenance and repair service platform. Matches vetted mechanics with people who need vehicle repair and aims to enable customers to maintain their vehicles without regularly going to dealerships or shops.

  3. Goodhood: Operates a mobile auto repair platform that offers car repair services to car owners. Provides oil-change membership subscriptions, repair shop price comparisons, and the ability to search for mobile mechanics in the area.

  4. Michanic: An online platform that specializes in mobile car services and repairs, providing mechanics who travel to the customer's home or office. Offers a range of automotive services including general car maintenance, diagnostics, and various types of repairs.

  5. WeeL: Focuses on mobile automotive maintenance and repair services. Offers a range of services including oil and filter changes, seasonal tire swaps, battery services, brake replacements, windshield repairs, vehicle diagnostics, and used vehicle inspections.

More alternatives are being researched. Please wait for the update.

FAQ

How To Open A RepairSmith Account?

To open an account on RepairSmith, follow these steps:

  1. Visit the RepairSmith website.
  2. Look for the Sign In or Sign Up option, usually located at the top right corner of the homepage.
  3. Click on Sign Up to create a new account.
  4. Enter the required information such as contact info and specific information about the vehicle.
  5. Select the type of repair needed or request a diagnostic test if unsure about the issue.
  6. After entering all the necessary information, click on Submit or Create Account.

Once the account is created, it's possible to book appointments, get transparent estimates, and manage all car maintenance needs directly from the account. Remember, RepairSmith offers a full warranty and after-hours support for added convenience.

FAQ

Does RepairSmith charge a delivery fee?

Yes, RepairSmith charges a delivery fee of $24.99.
FAQ

What payment methods does RepairSmith accept?

RepairSmith accepts debit or credit cards (Visa, Mastercard, American Express, and Discover) and financing through Affirm.
FAQ

How do I cancel or reschedule an appointment?

To cancel or reschedule an appointment, log in to your account and use the booking confirmation page.
FAQ

Is there a cancellation fee?

If you cancel or reschedule within 24 hours of your appointment, there will be a $50 fee. However, this fee can be applied to another appointment booked within 7 days.
FAQ

Does RepairSmith offer a warranty?

Yes, RepairSmith offers a 12-month, 12,000-mile warranty on every service.
FAQ

How do I book an appointment with RepairSmith?

To book an appointment with RepairSmith, you need to visit their website. There, you will find a section for repairs. You will be guided through a process where you fill in prompts such as your zip code, car information, and any repairs or issues at hand. After you have filled in the information, you will receive a quote. Once you have your quote, you can schedule the repair time and place. The team from RepairSmith will come to you to perform the repair. Please note that the assigned mechanic might adjust the prices if more or fewer repairs are needed than initially estimated.

FAQ

How do I book a service with RepairSmith?

To book a service with RepairSmith, follow these steps:

  1. Go online to RepairSmith's website.
  2. Select Repairs to begin the process.
  3. Fill in the guided prompts such as zip code, car info, and any repairs or issues at hand.
  4. Add in your contact info to receive your quote.
  5. Once your quote is in, simply schedule the repair time and place. The team will come to you!

Please note that the prices are competitive with a high-quality, independent shop in your neighborhood. It's definitely not the cheapest repair service in town, but the convenience of having the service come to you might be worth a little extra. If a job's too big, they'll tow the car to a repair shop. Mechanics are employed by RepairSmith, not independent contractors.

FAQ

How can I contact RepairSmith customer service?

You can contact RepairSmith customer service 7 days a week at 1-877-907-6484 or by email at care@repairsmith.com. If you need mobile service, you can call AutoNation Mobile Service at (866) 951-4541. Please note that AutoNation acquired RepairSmith in 2023 and is integrating it with its standalone AutoNation USA used-car stores.

FAQ

repairsmith.com Return Policy?

RepairSmith offers an expansive automotive service, making returns ineligible. However, they do provide a warranty on all work, which covers 12 months from the date of repair. As for their shipping policy, RepairSmith operates on a model of convenience where the delivery of services comes at the client's scheduled time. As it is a service, time windows are selected with a span of a two-hour range for each service for the mechanic to show up. Please note that the costs are dependent on the work required for each individual vehicle, and quotes are available and required as part of the booking process to give each customer a good idea of what they'll be spending to get their car in working order.

FAQ

About repairsmith.com Popular Products and Services?

RepairSmith is a company that provides convenient car repair and maintenance services. The company was founded in 2018 and operates out of their trucks with portable tools and machinery to get each job done. They are known for providing low prices, convenient repairs, and a warranty that anyone can depend on. Their services are available in most cities in California, Arizona, and Nevada. Some of their common services include replacing the front brake pads, oil changes, replacing spark plugs, replacing your battery, and replacing the alternator. They also offer an upfront price for the work, online booking, after-hours support, and a full warranty. Their warranty is a 12-month or 12,000-mile warranty, whichever comes sooner.

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